Q. How long will the repairs to my vehicle take?
A. Our estimator will give you an approximate time it will take to complete the repairs to your vehicle. Each repair and situation will vary. Please keep in mind our technicians are trained to produce quality repairs in a timely manner.
Q. Can I get a ride when I drop off my vehicle?
A. Yes, we would be happy to provide this service to you. We can also arrange to have your vehicle towed if it is not drivable. In certain cases we can arrange delivery of your vehicle as well. Ask your estimator for details.
Q. Can I get a rental vehicle?
A. We can make the arrangements for you when you drop off your vehicle. Check your insurance policy or call the paying insurance company to find out what your specific allowance for rental car coverage is. Insurance companies will only pay for a rental vehicle if you have that option on your policy or if you are a claimant against another person’s insurance company.
Q. Will the parts be ordered before I drop off my vehicle for repairs?
A. We generally order your vehicle’s parts when you schedule your vehicle for repair. This enables us to provide quicker turnaround time.